Shipping Policy
Shipping Policy
1. Order Confirmation and Tracking:
- Once you place an order on our website and make payment, you will receive an order confirmation email immediately.
- We usually ship within 3 business days of receiving cleared payment. Once the item is shipped, you will receive an email with a tracking number. Please allow an additional 3-7 days for delivery.
- Items eligible for free shipping: Products marked as "Free Shipping" after clicking the "Get Rates" button on the product detail page are eligible for our free shipping policy. Please note that free shipping is only valid for orders shipped within the United States.
- If you do not receive any emails, please contact us. Make sure to confirm that the email address provided for the order is correct. You can also check the status of your order by visiting "My Account" on our website.
2. Shipping Guide
- Handling Time: We usually ship within 3 business days of receiving cleared payment.
- Delivery Time: Expedited Shipping (FedEx/DHL/USPS/UPS) to the USA takes approximately 2-6 workdays, while delivery to other countries takes approximately 3-8 workdays.
Please note that international deliveries may be subject to delays due to courier company and local customs/duties.
- Shipping Address: Please ensure that you provide us with the correct, precise, and detailed shipping address. Also, remember to leave us your correct phone number so that the carrier can contact you smoothly for delivery.
3. Freight (Shipping Charges)
The freight is calculated based on the weight and destination country. Different products and addresses will have different shipping charges. You can check the shipping charges on the cart page.
4. Taxes
Import duties, taxes, and charges are not included in the listed price or freight. These charges are the buyer's responsibility.
5. Track Your Order:
You will receive an email with the carrier and tracking number for your order. With this tracking number, you can track the progress of your purchase. You can track your shipments by clicking on the following links:
- DHL: www.dhl.com/en.html
- FedEx: www.fedex.com
- UPS: www.ups.com
- USPS: www.usps.com
Enjoy your shopping experience with us.